Terms and Conditions
Ellard Health
Last updated: July 2026
Introduction
These Terms and Conditions ("Terms") govern your use of the Ellard Health website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to any part of these Terms, you should not use our website.
Use of Our Website
You agree to use our website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the website. Prohibited behaviour includes:
Harassing or causing distress or inconvenience to any person
Obscene or offensive language or content
Disrupting the normal flow of dialogue within our website
Attempting to gain unauthorised access to our systems
Medical Disclaimer
The information provided on this website is for educational and informational purposes only and should not be considered as medical advice. It is not intended to replace a consultation with a healthcare professional.
If you have any medical concerns or health-related questions, please consult with a qualified healthcare professional. In the event of a medical emergency, please contact emergency services (999 in the UK).
Ellard Health does not provide emergency medical services and is not responsible for any consequences arising from the use or misuse of information on this website.
Intellectual Property Rights
All content on our website, including text, graphics, logos, images, and software, is the intellectual property of Ellard Health or our content suppliers and is protected by international copyright laws.
You may view and print pages from our website for personal, non-commercial use only. You may not reproduce, distribute, transmit, or otherwise use any content without our prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Ellard Health shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the website or services, even if we have been advised of the possibility of such damages.
This includes but is not limited to loss of profits, data, or business opportunities.
Appointment and Consultation Terms
Booking an appointment with Ellard Health implies acceptance of these Terms and Conditions. You agree to:
Provide accurate personal and medical information
Attend appointments as scheduled or provide reasonable notice of cancellation
Treat our staff with respect and courtesy
Comply with all health and safety procedures
Cancellation Policy: Appointments cancelled with less than 24 hours notice may be subject to a cancellation fee.
Confidentiality and Patient Data
Information you provide during consultations is treated as confidential and is governed by our Privacy Policy and healthcare data protection laws. Your data will not be disclosed to third parties without your consent, except where required by law.
Website Availability
We aim to keep our website accessible at all times. However, we do not guarantee uninterrupted access and take no responsibility for temporary interruptions due to maintenance, updates, or technical issues beyond our control.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the content, accuracy, or practices of these third-party sites. Your use of external websites is at your own risk and subject to their terms and conditions.
Modification of Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on our website with an updated "Last Updated" date. Your continued use of the website following any changes constitutes your acceptance of the new Terms.
Termination of Access
We reserve the right to terminate or restrict your access to our website and services at our discretion, particularly if you breach these Terms or engage in abusive or inappropriate behaviour.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the English courts.
Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Ellard Health
Email: contact@ellardhealth.com
Phone: 01223 655106
Severability
If any part of these Terms is found to be unenforceable, that part shall be removed and the remaining Terms shall remain in full effect.